πŸš€ DuelaPay is launching soon. Join the waitlist and be first to shop smarter.

How It Works For Shoppers For Merchants Products FAQ Blog
Launching Soon in South Africa β€” Join the waitlist β†’

Lay-by without
the payment trips.

Reserve what you want, pay safely over time from your phone or a nearby till, and collect when your plan is complete. Not a loan. No credit check. No interest. No surprise fees.

βœ“ Not a loan βœ“ No credit check βœ“ Builds your progress
Happy shopper using DuelaPay on mobile
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Next payment
R150.00 due in 7 days
πŸ›’
Items reserved
3 products R1,200 total
0% Interest No surprise fees. Shown upfront.
No Credit Checks Your history doesn't define you.
Pay in Parts 25% deposit, then spread the rest over 3–6 months.
Merchants Paid As You Go A share released right away. The rest follows as the plan completes.

The only trip should
be the good one.

With normal lay-by, you may travel to the store every month just to make a payment. With Duela, you pay from your phone, your wallet, or a nearby supported till β€” the only trip you make is the good one, when your item is ready to collect.

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Pay From Where You Are

No need to travel to the store every month just to make a payment.

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Your Item Is Reserved

Once your plan starts, your item is held for you according to the plan rules.

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Collect When It's Yours

Finish your plan, collect your item, and celebrate your progress.

How DuelaPay works

Three steps between you and the things you love β€” no paperwork, no credit check, no waiting.

1

Tap the DuelaPay Price

See the DuelaPay price right next to the regular price on a partner merchant's page. Tap it, and you're straight into your plan β€” with the item already loaded.

2

Pay in Installments

Pay a 25% deposit to reserve your item. The rest is split into equal monthly installments β€” interest free, always.

3

Collect and Celebrate

Once your final payment is made, your item is released. You finished your plan, your progress has grown β€” time to collect and start your next goal.

Get what you want.
Without borrowing.

DuelaPay is not a loan. You're not borrowing money β€” you reserve your item, pay in parts, and collect when your plan is complete. Every on-time payment also builds your Duela progress, unlocking more over time.

  • No credit check to start β€” lay-by, not debt
  • Zero interest β€” your DuelaPay price is shown upfront
  • Pay in parts on a term that fits your budget
  • Build progress with every on-time payment
  • If life happens, we help you understand your options before you cancel
  • Shop online or in-store at partner merchants
Create Free Account
Shopper using DuelaPay
Merchant using DuelaPay

Turn lay-by into
managed cash flow.

DuelaPay digitises your lay-by book, tracks every plan, collects instalments, and gives you structured cash-flow access as plans progress. You unlock new customers and grow your average order value β€” we handle the rest.

  • Digitise your lay-by book β€” no more paper or missed follow-ups
  • Structured cash-flow access as each plan progresses
  • Higher average basket values per transaction
  • One link next to your price β€” no plugin, no code
  • Track every active plan from a simple dashboard
  • Completed plans are the best time to start the next sale

Built on trust. Backed by compliance.

DuelaPay is designed with financial safety at its core.

πŸ”’ 256-bit SSL Encrypted
πŸ›‘οΈ PCI-DSS Compliant
⚑ Faster Capital Backed
Accepted

Shop across every category

πŸ“± Electronics & Tech πŸ‘— Fashion & Clothing πŸ›‹οΈ Furniture & Home DΓ©cor πŸ”Œ Appliances πŸ‘Ά Baby & Kids ⚽ Sports & Outdoors πŸ’„ Beauty & Health

Protected if
life happens.

A lay-by plan can run for months, and life can change during that time. If you lose your job or end up in hospital, your plan may be protected β€” we help you check your options before you cancel.

  • Covers qualifying job loss and hospitalisation
  • Also covers merchant non-delivery
  • Included automatically on qualifying plans
  • We guide you toward a claim before you cancel
Learn How Protection Works
9:41●●● 5G
Classic Bomber Jacket Β· plan status
πŸ’Ό Job loss
May qualify for protection
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πŸ₯ Hospitalisation
May qualify for protection
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πŸ“¦ Merchant non-delivery
May qualify for protection
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Learn More β†’

Your questions answered.

Is DuelaPay really interest-free? +
Yes β€” completely. DuelaPay charges zero interest, always, with no surprise fees. Your DuelaPay price includes a small amount on top of the cash price β€” covering your protection, the platform, and the convenience of paying from anywhere β€” shown in full before you commit.
Do I need a credit check to sign up? +
No credit check required. DuelaPay uses a shopper rating system based on payment behaviour β€” not your credit score. Everyone gets a fair chance.
How much deposit do I pay upfront? +
You pay a 25% deposit when you reserve your item. This secures the product. The remainder is split equally over your chosen term (3 to 6 months).
When do I receive my goods? +
Your items are released once your final payment is made. You'll receive a notification and can collect in-store or receive delivery depending on the merchant.
What happens if I miss a payment? +
We'll notify you before any payment is due. If you miss one, you can request an extension. We never charge interest or late fees.

Ready to shop
smarter?

Join thousands of South Africans reserving products and paying over time β€” the interest-free way.