Duela digitises your lay-by book, tracks every plan, collects instalments, and gives you structured cash-flow access as plans progress — starting from the shopper's deposit. Better fulfilment and completed plans can improve your payout speed.
With many payment providers, the price you charge isn't the amount you receive — transaction fees quietly reduce your settlement. Duela is different. You set your Buy Now price, Duela prices the lay-by service separately, and your merchant price stays protected. For launch merchants on Duela Free, that means you receive your full cash price on completed plans.
You sell for: R850
Less transaction fee: deducted from your sale
You receive: less than R850
You set the price. Duela protects it. Any Duela fee on other merchant plans is always disclosed upfront, never hidden in your settlement.
DuelaPay is built to grow your business — not complicate it. Here's what you get when you partner with us.
Track orders, monitor active lay-bys and view settlement reports — from any browser, on any device.
Payout starts on deposit and keeps releasing as the plan is paid — faster as your trust tier grows.
Shoppers spend 40% more when they can pay over time.
List your dead stock on Duela Xchange from day one — cancelled items relist automatically.
Buyers are qualified by their own Duela progress — not a bank's opinion of them.
One link next to your price — live in an afternoon.
Same DuelaPay price, online and at your till.
Instalment recovery is on us, not you.
DuelaPay sits next to your existing price — no checkout integration required, online or in-store.
Right on your product page — online or via your in-store QR code — the shopper taps your DuelaPay price, chooses a term, and pays their 25% deposit. They never touch a checkout.
The moment the deposit is confirmed, your first payout lands in your merchant account — and it keeps releasing as the plan is paid off. How much lands upfront depends on your trust tier: the longer and cleaner your track record, the more of each instalment you get immediately. Every merchant is paid in full — tier only changes how fast.
DuelaPay collects the shopper's remaining installments, sends payment reminders, and handles any arrears. Your role ends at step two.
No website yet? No plugin to install? Doesn't matter. Your DuelaPay price is just a link, and we meet you wherever your business already is.
We'll build you a free Duela storefront to list your products — no website, no developer, no cost.
Get Started →WooCommerce, Shopify, or your own build — generate a link from your merchant portal and paste it next to your price.
Get Started →Shoppers tap their Duela card or scan a QR code at your till to start their own plan — no special terminal needed.
Get Started →Large catalogue or a custom platform? Bulk link generation, order sync and custom reporting — our API covers it.
See API Pricing →
DuelaPay is designed for every kind of SA merchant — from Shopify stores to township market stalls. If you sell, we support you.
The questions every merchant asks before signing up — answered upfront, not buried in a contract.
Fill in the form below and one of our merchant success team members will be in touch within one business day.
More customers. Higher baskets. Managed cash flow. Get started today with a free merchant demo from our team.
