Duela Protect is a suite of protection products designed for the way South Africans actually live โ covering your lay-by plan when life gets in the way.
Every Duela lay-by plan includes basic protection against the unexpected. If something happens to you during your plan, you shouldn't lose your savings.
Payment schedule paused โ no penalties applied
Payment holiday while you recover
Balance refunded to your estate, goods released to your beneficiary
Full refund if your order isn't fulfilled
Plan protection is subject to qualifying criteria and policy terms. Cover is provided through a licensed South African insurer registered with the FSCA.
We're onboarding FSCA-licensed insurance partners to bring these to every Duela shopper.
Real funeral cover for you and your family โ no medicals, no paperwork, activated from the Duela app.
A new policy's waiting period can leave you exposed for months. Bridging cover fills that gap.
Lay-by a phone, tablet or laptop and keep it protected long after the box is opened.
Paying off a holiday package on lay-by? Cover the trip itself, not just the booking.
Bridging cover is a temporary product and does not replace a permanent insurance policy. Device and travel insurance are linked to qualifying Duela lay-by purchases. All Duela Protect products are subject to qualifying criteria and policy terms.
All protection products offered through Duela Protect are underwritten by licensed South African insurers registered with the Financial Sector Conduct Authority (FSCA). Duela Pay acts as an insurance distribution channel. Products are subject to qualifying criteria, policy terms, and conditions.
Register your interest and we'll let you know the moment each one is ready.
